JOB DESCRIPTION:
Position: Business Analyst
Department: Product & Delivery
Experience: 5+ years
Employment Type: Full-time | On-site
Location: IIT Madras Research Park, Taramani, Chennai, Tamil Nadu, India
About Automios
Automios Technologies is an AI-driven digital engineering and deep-tech company headquartered at IIT Madras Research Park, Chennai. The company partners with global businesses to deliver innovative technology solutions across Artificial Intelligence, Digital Engineering, Cloud Solutions, Data Intelligence, Enterprise Automation, and Digital Transformation.
Automios develops AI-first products and enterprise solutions across healthcare, education, government, and enterprise sectors. Its product portfolio includes JanVaidya, Campus360, SANTHOS, an Enterprise AI Chatbot Platform, and JevoraDB, a PostgreSQL-based database management system.
Role Summary
We are looking for an experienced Business Analyst to work at the intersection of business stakeholders, clients, product managers, designers, QA teams, architects, and engineering teams.
The Business Analyst will be responsible for understanding business needs, gathering and documenting requirements, analyzing existing processes, identifying improvement opportunities, and translating business requirements into functional specifications and actionable requirements for technical teams.
The role also involves client interaction, requirement-gathering visits, UAT support, documentation, solution discussions, and contributing to pre-sales and technical proposal activities.
Key Responsibilities
- Collaborate with clients and internal stakeholders to elicit, analyze, validate, and document business and functional requirements.
- Prepare BRDs, FRDs, user stories, acceptance criteria, process flows, and requirement traceability documents.
- Understand and document as-is and to-be business processes, identifying gaps, inefficiencies, automation opportunities, and areas for process improvement.
- Conduct client meetings and, when required, visit client locations to understand business processes, gather requirements, and clarify project objectives.
- Translate business requirements into functional specifications and user stories for product and engineering teams.
- Create wireframe-level flows, process diagrams, data dictionaries, and API/interface requirement specifications in collaboration with designers and technical architects.
- Work closely with Product Owners and engineering teams to groom, clarify, and prioritize product backlogs.
- Support Agile delivery by clarifying requirements, resolving functional queries, and participating in sprint-related discussions.
- Collaborate with QA teams to prepare UAT scenarios and validate developed solutions against business requirements.
- Support defect triage, UAT execution, stakeholder feedback, and client sign-off activities.
- Analyze product usage data and client feedback to identify enhancement opportunities and recommend improvements.
- Prepare functional documentation, release notes, user guides, training materials, reports, and other project documentation.
- Generate reports and presentations to communicate business findings, requirements, and proposed solutions effectively.
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle.
- Support pre-sales activities through requirement analysis, solution notes, technical proposal inputs, and effort estimation.
- Monitor implemented solutions, gather stakeholder feedback, and recommend enhancements based on evolving business needs.
- Adapt effectively to changing project scope, priorities, timelines, and business requirements.
Requirements & Qualifications
- 5+ years of experience in Business Analysis within software products, IT services, digital transformation, or enterprise technology environments.
- Strong experience in requirements gathering, analysis, documentation, and stakeholder management.
- Excellent knowledge of preparing BRDs, FRDs, functional specifications, user stories, acceptance criteria, and requirement traceability matrices.
- Strong understanding of business process modeling, workflows, BPMN, and process improvement methodologies.
- Hands-on experience with Agile/Scrum software development methodologies.
- Familiarity with tools such as Jira, Confluence, and other business analysis or project management tools.
- Good functional understanding of web and mobile applications, APIs, databases, and software development processes.
- Basic knowledge of SQL is an added advantage.
- Strong analytical and problem-solving abilities with the capability to identify issues, evaluate alternatives, and recommend practical solutions.
- Excellent verbal and written communication skills with the ability to communicate effectively with clients, users, developers, QA teams, architects, product managers, and senior management.
- Strong presentation and documentation skills.
- Ability to manage stakeholder expectations and maintain effective relationships across diverse teams.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Willingness to travel to client locations for requirement-gathering sessions, meetings, workshops, and project discussions when required.
Good to Have
- Experience in healthcare, education, government, e-governance, or enterprise automation domains.
- CBAP, CCBA, or equivalent Business Analysis certification.
- Experience with Excel, Power BI, or other data analysis and visualization tools.
- Exposure to UX/UI design collaboration and wireframing.
- Experience in preparing technical proposals, solution notes, RFP/RFI responses, or pre-sales documentation.
- Understanding of AI/ML-enabled products and digital transformation initiatives.
Key Skills
Business Analysis | Requirements Engineering | BRD | FRD | User Stories | Acceptance Criteria | BPMN | Process Mapping | Agile/Scrum | Jira | Confluence | UAT | Stakeholder Management | Functional Specifications | API Requirements | SQL | Data Analysis | Process Improvement | Technical Proposal Writing
What We Offer
- Opportunity to work on AI-first products and digital engineering solutions used by healthcare, education, government, and enterprise clients.
- Exposure to innovative technology projects within the IIT Madras Research Park ecosystem.
- Collaborative and innovation-driven work culture.
- Opportunity to work directly with clients, product teams, and engineering teams.
- Ownership and meaningful contribution to product and project outcomes.
- Growth opportunities in a fast-scaling deep-tech organization.
- Competitive compensation aligned with experience and market standards.