Position: Telecaller – Sales
Department: Sales / Business Development
Reporting To: Sales Manager / Team Lead
Roles & Responsibilities:
Make outbound calls to prospective customers to promote products or services
Explain product features and benefits clearly and confidently
Generate leads and convert inquiries into sales
Follow up with interested prospects and maintain a lead database
Achieve daily and monthly calling and sales targets
Handle customer queries and objections professionally
Update call records, feedback, and sales status in CRM
Coordinate with the sales team for closures and follow-ups
Qualifications & Skills:
Any graduate or equivalent qualification
Prior experience in telecalling or sales is preferred
Strong communication and persuasion skills
Ability to handle rejection and work under targets
Basic computer knowledge and CRM familiarity